{"status":true,"post":{"id":79542,"user_id":3,"status":1,"type":1,"orde":null,"notification_type":0,"static_post":0,"published_at":"2025-12-05 09:27:00","created_at":"2025-12-05T06:27:00.000000Z","updated_at":"2025-12-05T06:27:00.000000Z","edited_at":"2025-12-05 09:27:00","source_id":null,"post_id":79542,"is_featured":0,"title":"Tatl\u0131 bir dil k\u00fc\u00e7\u00fck bir tebess\u00fcm","slider_title":null,"slider_title_2":null,"slider_spot_title":null,"slider_spot_title_2":null,"home_title":"Tatl\u0131 bir dil k\u00fc\u00e7\u00fck bir tebess\u00fcm","sub_title":null,"category_id":73,"description":null,"content":"

G\u00fcn\u00fcm\u00fczde ticaret ba\u015fta olmak \u00fczere hayat\u0131n b\u00fct\u00fcn safhalar\u0131nda insan ili\u015fkilerini d\u00fczenleyen kanun, h\u00fck\u00fcm, \u00f6rf, adet, gelenek, tecr\u00fcbe gibi kurallar\u0131n temelindeki \u00f6nc\u00fc husus, tatl\u0131 bir dil ve k\u00fc\u00e7\u00fck bir tebess\u00fcme sahip olabilmektir.<\/strong><\/p>


<\/p>

Bu hafta, ileti\u015fimin ince sanat\u0131 \u00fczerine konu\u015fal\u0131m istedim. Ya\u015fad\u0131\u011f\u0131m \u015f\u00f6yle bir hat\u0131ratla ba\u015flamak istiyorum s\u00f6ze.<\/p>


<\/p>

\u0130stanbul d\u0131\u015f\u0131nda bir \u015fehirde dostlar yeme\u011fe davet etti. Gitti\u011fimiz m\u00fcessese gayet g\u00fczeldi ama bizim vard\u0131\u011f\u0131m\u0131z s\u0131rada \u00e7al\u0131\u015fanlar\u0131n moralleri \u00f6yle bozuktu ki, oturup oturmamakta teredd\u00fct ettik. Dostlardan biri, \u201cBelli ki, \u00e7al\u0131\u015fanlarla y\u00f6netici-y\u00f6neticiler aras\u0131nda bir ileti\u015fimsizlik s\u00f6z konusu. Yemesek de bu problemi \u00e7\u00f6zelim, \u00f6yle gidelim\u201d dedi. Haliyle i\u015f zat\u0131ma ihale edilmi\u015f oldu ve dilimizin, g\u00fcc\u00fcm\u00fcz yetti\u011fi \u00f6l\u00e7\u00fcde meseleye d\u00e2hil olduk.<\/p>


<\/p>

\u0130lk ve ard\u0131ndan muhatap oldu\u011fumuz her \u00e7al\u0131\u015fana hitaben, \u201c\u0130nsan nedir ki, tatl\u0131 bir dil, k\u00fc\u00e7\u00fck bir tebess\u00fcmd\u00fcr\u201d diyerek g\u00f6zlerine bakt\u0131\u011f\u0131mda, ortam de\u011fi\u015fmeye ba\u015flam\u0131\u015ft\u0131. Bir s\u00fcre sonra meselenin ne oldu\u011funu \u00f6\u011frendik.<\/p>


<\/p>

Me\u011fer i\u00e7 y\u00fcz\u00fcn\u00fc tamamen bilemedi\u011fimiz bir tart\u0131\u015fman\u0131n \u00fczerine i\u00e7eri girmi\u015fiz. Tart\u0131\u015fma m\u00fc\u015fteri geldi diye sonland\u0131r\u0131lm\u0131\u015f ve denildi\u011fine g\u00f6re kavgan\u0131n b\u00fcy\u00fcmesinin \u00f6n\u00fcne ge\u00e7ilmi\u015f. Tabii bu duruma sevindik.<\/p>


<\/p>

Efendim, insano\u011flu ileti\u015fim kurma f\u0131trat\u0131yla d\u00fcnyaya gelmi\u015f bir varl\u0131kt\u0131r. Mesele, f\u0131trat\u0131m\u0131z\u0131; do\u011fruya, iyili\u011fe, g\u00fczelli\u011fe, ba\u015far\u0131ya d\u00e2hil edebilmektir. M\u00fcsaadenizle insano\u011flunun d\u00fcnya yolculu\u011funa ve ileti\u015fime dair s\u00f6z\u00fc s\u00fcrd\u00fcrelim.<\/span><\/p>


<\/p>

\u0130nsan, d\u00fcnyaya g\u00f6z\u00fcn\u00fc a\u00e7t\u0131\u011f\u0131 andan itibaren \u00e7evresiyle ileti\u015fim kurmaya ba\u015flar. \u00d6nce a\u011flayarak varl\u0131\u011f\u0131n\u0131 duyurur; sonra kelimeleri \u00f6\u011frenir, c\u00fcmleleri kurar, duyduklar\u0131n\u0131n anlamlar\u0131n\u0131n arkas\u0131na d\u00fc\u015fer, g\u00f6rmek ve dokunmak ister. Bu hal \u00f6m\u00fcr boyu devam eder.<\/p>


<\/p>

Tabii ileti\u015fim sadece konu\u015fmak de\u011fildir. Belki konu\u015fmak en son s\u0131raya al\u0131nabilir. \u00d6ncelik verilecek kaide; ki\u015finin ya\u015fad\u0131\u011f\u0131 \u00e7evresine uyum sa\u011flamayabilmek i\u00e7in sese, s\u00f6ze, birlikte ya\u015fama ve payla\u015fma kurallar\u0131na g\u00f6re karakterini kontrol edebilmesidir.<\/p>


<\/p>

Biz \u00e7o\u011fu zaman s\u00f6z\u00fcn \u00f6z\u00fcne de\u011fil, alt\u0131nda mesaj aramaya tak\u0131l\u0131r\u0131z. Kabukla u\u011fra\u015f\u0131rken, \u00f6z\u00fc ihmal ederiz ve do\u011fal olarak ileti\u015fim kopar. Oysa ileti\u015fimin ana kural\u0131 \u00f6n yarg\u0131 ve pe\u015fin h\u00fck\u00fcmden ka\u00e7makt\u0131r.<\/p>


<\/p>

Bir kimse bazen tek kelime ile \u00e7evresindeki insanlar\u0131 uzakla\u015ft\u0131r\u0131r, bazen de bir kelime kalpleri cennet bah\u00e7esine \u00e7evirir. S\u0131ras\u0131 geldi, s\u00f6z\u00fc Yunus Emre\u2019ye b\u0131rakal\u0131m:<\/p>


<\/p>

\u201cS\u00f6z ola kese sava\u015f\u0131, s\u00f6z ola kestire ba\u015f\u0131; S\u00f6z ola a\u011fulu a\u015f\u0131, bal ile ya\u011f ede bir s\u00f6z.\u201d<\/p>


<\/p>

Bu m\u0131sralar, ileti\u015fimin insana mahsus hikmetli bir \u00f6\u011freti oldu\u011funu f\u0131s\u0131ldar. Bilmekle s\u00f6ylemek aras\u0131nda ince bir \u00e7izgi vard\u0131r; o \u00e7izgiyi belirleyen \u015fey \u00fcslubumuzdur. \u00dcslup, insan\u0131n elbisesidir; karakterin, ahlak\u0131n, ki\u015finin aynas\u0131d\u0131r.<\/p>


<\/p>

Malumunuz ekranlarda, salonlarda, toplant\u0131 odalar\u0131nda ileti\u015fim bir beceri olarak sunuluyor: Aktif dinleme, empati, geri bildirim, beden dili, ikna y\u00f6ntemleri vs.<\/p>


<\/p>

Evet, bunlar do\u011frudur; \u00e7a\u011f\u0131n dili b\u00f6yle kurgulan\u0131yor. Fakat en ileri teknik bile kalbi, hasbi, samimi olmayan bir s\u00f6z\u00fcn eksikli\u011fini tamamlayamaz.<\/p>


<\/p>

G\u00fcn\u00fcm\u00fczde ileti\u015fimin en \u00e7ok gerekli oldu\u011fu ortamlardan biri de ticari hayatt\u0131r. \u00c7\u00fcnk\u00fc do\u011fru ileti\u015fim; alanlar\u0131, satanlar\u0131, m\u00fc\u015fterileri birbirine ba\u011flayan g\u00f6r\u00fcnmez k\u00f6pr\u00fcd\u00fcr.<\/p>


<\/p>

Bir i\u015fletmenin, firman\u0131n, hatta k\u00fc\u00e7\u00fck bir d\u00fckk\u00e2n\u0131n d\u00e2hi itibar\u0131n\u0131 koruyan \u015fey; tatl\u0131 bir s\u00f6z, k\u00fc\u00e7\u00fck bir tebess\u00fcmd\u00fcr, bazen de susmay\u0131 bilmektir.<\/p>


<\/p>

Yaz\u0131y\u0131 yine Yunus Emre ile noktalayal\u0131m:<\/em><\/strong><\/p>

\u201cS\u00f6z\u00fcn \u00f6z\u00fc budur erenler, G\u00f6n\u00fclden \u00e7\u0131kmayan, g\u00f6n\u00fcle varmaz.\u201d<\/p>


<\/p>

Ve i\u015fte tam burada anlar\u0131z ki: \u0130leti\u015fim bir beceri de\u011fil; insan\u0131n kendini bilme yolculu\u011fudur. Belki de bu y\u00fczden, s\u00f6z\u00fcn en olgun h\u00e2li, \u00e7o\u011fu zaman en sade \u015feklidir.<\/p>


<\/p>","slug":"tatli-bir-dil-kucuk-bir-tebessum","tags":null,"meta_title":"Tatl\u0131 bir dil k\u00fc\u00e7\u00fck bir tebess\u00fcm","meta_description":"G\u00fcn\u00fcm\u00fczde ticaret ba\u015fta olmak \u00fczere hayat\u0131n b\u00fct\u00fcn safhalar\u0131nda insan ili\u015fkilerini d\u00fczenleyen kanun, h\u00fck\u00fcm, \u00f6rf, adet, gelenek, tecr\u00fcbe gibi kurallar\u0131n temelindeki \u00f6nc\u00fc husus, tatl\u0131 bir dil ve k\u00fc\u00e7\u00fck bir tebess\u00fcme sahip olabilmektir.","meta_keywords":null,"news_cover_min":"\/front\/uploads\/blog\/thumbnail\/1764882000YmUl5GXGMwZb8w5.webp","news_cover":null,"news_video_min":null,"news_video":null,"view_count":0,"cropped_1200x675":"\/front\/uploads\/haber\/1200x675\/tatli-bir-dil-kucuk-bir-tebessum_1200x675_S2DM2UAPME.webp","user":{"id":3,"name":"H\u00dcSEY\u0130N","surname":"\u00d6ZT\u00dcRK","email":"ada.tokatlioglu@turk.net","slug":"huseyin-ozturk","avatar":"\/front\/uploads\/avatar\/1733691600d1camTRk8GL2Xc5.webp","status":1,"role":1,"email_verified_at":null,"orde":null,"created_at":"2022-09-15T09:39:41.000000Z","updated_at":"2024-12-18T14:51:11.000000Z","seo_title":null,"seo_description":null},"translations":[{"id":79674,"is_featured":0,"is_amp":0,"is_ads":0,"ads_link":null,"post_id":79542,"locale":"tr","category_id":73,"title":"Tatl\u0131 bir dil k\u00fc\u00e7\u00fck bir tebess\u00fcm","home_title":"Tatl\u0131 bir dil k\u00fc\u00e7\u00fck bir tebess\u00fcm","sub_title":null,"slider_title":null,"slider_title_2":null,"slider_spot_title":null,"slider_spot_title_2":null,"subtitleuse":0,"description":null,"content":"

G\u00fcn\u00fcm\u00fczde ticaret ba\u015fta olmak \u00fczere hayat\u0131n b\u00fct\u00fcn safhalar\u0131nda insan ili\u015fkilerini d\u00fczenleyen kanun, h\u00fck\u00fcm, \u00f6rf, adet, gelenek, tecr\u00fcbe gibi kurallar\u0131n temelindeki \u00f6nc\u00fc husus, tatl\u0131 bir dil ve k\u00fc\u00e7\u00fck bir tebess\u00fcme sahip olabilmektir.<\/strong><\/p>


<\/p>

Bu hafta, ileti\u015fimin ince sanat\u0131 \u00fczerine konu\u015fal\u0131m istedim. Ya\u015fad\u0131\u011f\u0131m \u015f\u00f6yle bir hat\u0131ratla ba\u015flamak istiyorum s\u00f6ze.<\/p>


<\/p>

\u0130stanbul d\u0131\u015f\u0131nda bir \u015fehirde dostlar yeme\u011fe davet etti. Gitti\u011fimiz m\u00fcessese gayet g\u00fczeldi ama bizim vard\u0131\u011f\u0131m\u0131z s\u0131rada \u00e7al\u0131\u015fanlar\u0131n moralleri \u00f6yle bozuktu ki, oturup oturmamakta teredd\u00fct ettik. Dostlardan biri, \u201cBelli ki, \u00e7al\u0131\u015fanlarla y\u00f6netici-y\u00f6neticiler aras\u0131nda bir ileti\u015fimsizlik s\u00f6z konusu. Yemesek de bu problemi \u00e7\u00f6zelim, \u00f6yle gidelim\u201d dedi. Haliyle i\u015f zat\u0131ma ihale edilmi\u015f oldu ve dilimizin, g\u00fcc\u00fcm\u00fcz yetti\u011fi \u00f6l\u00e7\u00fcde meseleye d\u00e2hil olduk.<\/p>


<\/p>

\u0130lk ve ard\u0131ndan muhatap oldu\u011fumuz her \u00e7al\u0131\u015fana hitaben, \u201c\u0130nsan nedir ki, tatl\u0131 bir dil, k\u00fc\u00e7\u00fck bir tebess\u00fcmd\u00fcr\u201d diyerek g\u00f6zlerine bakt\u0131\u011f\u0131mda, ortam de\u011fi\u015fmeye ba\u015flam\u0131\u015ft\u0131. Bir s\u00fcre sonra meselenin ne oldu\u011funu \u00f6\u011frendik.<\/p>


<\/p>

Me\u011fer i\u00e7 y\u00fcz\u00fcn\u00fc tamamen bilemedi\u011fimiz bir tart\u0131\u015fman\u0131n \u00fczerine i\u00e7eri girmi\u015fiz. Tart\u0131\u015fma m\u00fc\u015fteri geldi diye sonland\u0131r\u0131lm\u0131\u015f ve denildi\u011fine g\u00f6re kavgan\u0131n b\u00fcy\u00fcmesinin \u00f6n\u00fcne ge\u00e7ilmi\u015f. Tabii bu duruma sevindik.<\/p>


<\/p>

Efendim, insano\u011flu ileti\u015fim kurma f\u0131trat\u0131yla d\u00fcnyaya gelmi\u015f bir varl\u0131kt\u0131r. Mesele, f\u0131trat\u0131m\u0131z\u0131; do\u011fruya, iyili\u011fe, g\u00fczelli\u011fe, ba\u015far\u0131ya d\u00e2hil edebilmektir. M\u00fcsaadenizle insano\u011flunun d\u00fcnya yolculu\u011funa ve ileti\u015fime dair s\u00f6z\u00fc s\u00fcrd\u00fcrelim.<\/span><\/p>


<\/p>

\u0130nsan, d\u00fcnyaya g\u00f6z\u00fcn\u00fc a\u00e7t\u0131\u011f\u0131 andan itibaren \u00e7evresiyle ileti\u015fim kurmaya ba\u015flar. \u00d6nce a\u011flayarak varl\u0131\u011f\u0131n\u0131 duyurur; sonra kelimeleri \u00f6\u011frenir, c\u00fcmleleri kurar, duyduklar\u0131n\u0131n anlamlar\u0131n\u0131n arkas\u0131na d\u00fc\u015fer, g\u00f6rmek ve dokunmak ister. Bu hal \u00f6m\u00fcr boyu devam eder.<\/p>


<\/p>

Tabii ileti\u015fim sadece konu\u015fmak de\u011fildir. Belki konu\u015fmak en son s\u0131raya al\u0131nabilir. \u00d6ncelik verilecek kaide; ki\u015finin ya\u015fad\u0131\u011f\u0131 \u00e7evresine uyum sa\u011flamayabilmek i\u00e7in sese, s\u00f6ze, birlikte ya\u015fama ve payla\u015fma kurallar\u0131na g\u00f6re karakterini kontrol edebilmesidir.<\/p>


<\/p>

Biz \u00e7o\u011fu zaman s\u00f6z\u00fcn \u00f6z\u00fcne de\u011fil, alt\u0131nda mesaj aramaya tak\u0131l\u0131r\u0131z. Kabukla u\u011fra\u015f\u0131rken, \u00f6z\u00fc ihmal ederiz ve do\u011fal olarak ileti\u015fim kopar. Oysa ileti\u015fimin ana kural\u0131 \u00f6n yarg\u0131 ve pe\u015fin h\u00fck\u00fcmden ka\u00e7makt\u0131r.<\/p>


<\/p>

Bir kimse bazen tek kelime ile \u00e7evresindeki insanlar\u0131 uzakla\u015ft\u0131r\u0131r, bazen de bir kelime kalpleri cennet bah\u00e7esine \u00e7evirir. S\u0131ras\u0131 geldi, s\u00f6z\u00fc Yunus Emre\u2019ye b\u0131rakal\u0131m:<\/p>


<\/p>

\u201cS\u00f6z ola kese sava\u015f\u0131, s\u00f6z ola kestire ba\u015f\u0131; S\u00f6z ola a\u011fulu a\u015f\u0131, bal ile ya\u011f ede bir s\u00f6z.\u201d<\/p>


<\/p>

Bu m\u0131sralar, ileti\u015fimin insana mahsus hikmetli bir \u00f6\u011freti oldu\u011funu f\u0131s\u0131ldar. Bilmekle s\u00f6ylemek aras\u0131nda ince bir \u00e7izgi vard\u0131r; o \u00e7izgiyi belirleyen \u015fey \u00fcslubumuzdur. \u00dcslup, insan\u0131n elbisesidir; karakterin, ahlak\u0131n, ki\u015finin aynas\u0131d\u0131r.<\/p>


<\/p>

Malumunuz ekranlarda, salonlarda, toplant\u0131 odalar\u0131nda ileti\u015fim bir beceri olarak sunuluyor: Aktif dinleme, empati, geri bildirim, beden dili, ikna y\u00f6ntemleri vs.<\/p>


<\/p>

Evet, bunlar do\u011frudur; \u00e7a\u011f\u0131n dili b\u00f6yle kurgulan\u0131yor. Fakat en ileri teknik bile kalbi, hasbi, samimi olmayan bir s\u00f6z\u00fcn eksikli\u011fini tamamlayamaz.<\/p>


<\/p>

G\u00fcn\u00fcm\u00fczde ileti\u015fimin en \u00e7ok gerekli oldu\u011fu ortamlardan biri de ticari hayatt\u0131r. \u00c7\u00fcnk\u00fc do\u011fru ileti\u015fim; alanlar\u0131, satanlar\u0131, m\u00fc\u015fterileri birbirine ba\u011flayan g\u00f6r\u00fcnmez k\u00f6pr\u00fcd\u00fcr.<\/p>


<\/p>

Bir i\u015fletmenin, firman\u0131n, hatta k\u00fc\u00e7\u00fck bir d\u00fckk\u00e2n\u0131n d\u00e2hi itibar\u0131n\u0131 koruyan \u015fey; tatl\u0131 bir s\u00f6z, k\u00fc\u00e7\u00fck bir tebess\u00fcmd\u00fcr, bazen de susmay\u0131 bilmektir.<\/p>


<\/p>

Yaz\u0131y\u0131 yine Yunus Emre ile noktalayal\u0131m:<\/em><\/strong><\/p>

\u201cS\u00f6z\u00fcn \u00f6z\u00fc budur erenler, G\u00f6n\u00fclden \u00e7\u0131kmayan, g\u00f6n\u00fcle varmaz.\u201d<\/p>


<\/p>

Ve i\u015fte tam burada anlar\u0131z ki: \u0130leti\u015fim bir beceri de\u011fil; insan\u0131n kendini bilme yolculu\u011fudur. Belki de bu y\u00fczden, s\u00f6z\u00fcn en olgun h\u00e2li, \u00e7o\u011fu zaman en sade \u015feklidir.<\/p>


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